Queue a new conversation to start later

Sometimes a new task would get in the way of a conversation that’s still working, for example when both would change the same files. You can write the new conversation now and let it wait instead of starting it.

Steps

  1. Write the new conversation’s first message

    Start a new conversation and type your message as usual. Choose its agent and settings as you would for any new conversation.

  2. Open the menu beside Send

    Select the small arrow to the right of the send button. The menu lists Send, then, under When it finishes its turn, the conversations in this project that are working right now.

  3. Choose when it starts

    Select a working conversation to start yours when it finishes its turn. To pick any conversation, or to wait until one is marked completed, select Start when… or press ⌥Return on a Mac (Alt+Enter on Windows and Linux), then choose the conversation and select Queue. Under Start later, choose In 1 hour, This evening, Tomorrow or Next week, or Choose a date and time…, then Queue. To start it whenever you’re ready, choose Keep for later.

  4. Find it in the list

    The conversation appears in the list right away as a faded card with a dashed outline and Queued where the number of messages usually is. A line under it says what it waits for, such as Starts when and the other conversation’s name, Starts tomorrow at 9:00 AM, or Waits for you.

  5. Start it sooner, if you like

    Point at the card and select Start now, or open the conversation and select Start now under its message.

Good to know

  • Your message is saved in the new conversation as soon as you queue it. The agent only starts working once the wait is over.
  • A conversation finishes its turn when it has nothing left to do. If the one you chose stops, fails, or ends with a question for you, the new conversation keeps waiting and says so under its message. It starts once that conversation finishes after a retry or your answer, or when you select Start now.
  • If you choose a time and Enjoy on your computer is closed or asleep then, the conversation starts when Enjoy next opens.
  • If your project has a limit on how many agents work at once, a queued conversation joins the line once its wait is over. Start now starts it right away, past the limit. See Limit how many agents work at once.
  • Sending a message in a queued conversation with Send now starts it. Pressing Return there queues your message to go after its first one.
  • In Inbox, queued conversations wait at the end of Working.
  • The iPhone app shows queued conversations, what each one waits for, and Start now. Queueing a new one is on the computer app and the web app for now.

If something goes wrong

“That time has passed. Choose a later one.”

The date and time you chose is already behind you. Choose one that’s still ahead.

It didn’t start after the other conversation finished

Open it and read the line under its message. It needs you first means that conversation ended with a question, and It stopped first means it stopped or failed. Select Start now to start yours anyway.

See also

  1. 01Send a message when another conversation finishesConversations · 3 min
  2. 02Start a conversationConversations · 4 min
  3. 03Limit how many agents work at onceProjects · 2 min
  4. 04What conversation statuses meanConversations · 8 min
  5. 05Snooze a conversationConversations · 3 min

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Service

If Enjoy doesn’t work as this manual describes, a person will help.