Get notifications on your iPhone
While the Enjoy app is closed, the computers it’s connected to send your iPhone a notification when an agent needs a decision, sends a message, or can’t finish its work. Each one names the conversation and its project and says what the agent said. Tap it to open the conversation.
Steps
Allow notifications
The first time you connect your iPhone to a computer, iOS asks whether Enjoy may send notifications. Choose Allow. If you chose Don’t Allow, turn them on in the iPhone’s Settings under Notifications, then Enjoy.
Choose what you hear about
In Enjoy, open Settings, then Notifications. Turn Agent needs a decision, Agent sends a message and Work can’t finish on or off. Each computer learns your choice the next time your iPhone connects to it.
Choose what they say
Turn off Show what agents say for notifications that only say what happened and on which computer, such as “An agent needs you on Mo’s MacBook Pro”.
Answer from a notification
When an agent asks a question with choices, touch and hold its notification, then choose an answer. Your iPhone asks for Face ID first, then Enjoy opens the conversation and sends your answer. Turn off Answer from notifications in Notifications if you’d rather answer in the conversation.
Choose what the badge counts
Under Badge, choose Needs you or unread, Needs you, or Off for the number on the app icon and the Inbox tab. It counts every computer your iPhone is connected to.
Good to know
- What an agent said travels encrypted. Your computer encrypts it for your iPhone, and neither Enjoy’s servers nor Apple can read it. When your iPhone hasn’t been unlocked since it started, a notification says “New activity on” and the computer’s name instead.
- A computer doesn’t notify your iPhone while the app is open and connected to it, since the app shows what happens as it happens.
- Each computer needs the latest version of Enjoy to send notifications. If it’s older, Notifications says to update it.
- Questions asked together in one reply, and approvals, open the conversation rather than offering answers in the notification.
- Your iPhone’s own Show Previews setting still decides whether notifications show their words on the Lock Screen. Select Sounds and banners in Enjoy’s Notifications settings to open it.
- Notifications come from computers your iPhone is connected to, including ones shared with you, for the projects you can see there.