Reset remote access

Before you start

• Do this on the computer itself, in the Enjoy computer app.
• Have the devices you still use nearby, so you can connect them again afterward.

Steps

1. Open your account

   Select the circle with your initial in the top-right corner of Enjoy.

2. Open My computers

   Under My computers, select this computer’s name.

3. Open Connection settings

   At the bottom of this computer’s details, select Connection settings.

4. Select Reset remote access

   Enjoy explains that every paired device disconnects and needs to be paired again.

5. Select Reset and remove all devices

   The button shows Resetting… while it works.

6. Connect your devices again

   When you open your account again, it says Remote access has been reset. Connect your devices again from My computers. Use Connect a personal device for each device you still use. See Connect your phone.

Good to know

• Every phone, browser, and other computer connected to this computer loses access right away, and anything they started that’s still running stops.
• Phones and browsers that weren’t signed in until you approved them are signed out of your account too.
• Team members on this computer lose access, and open invites stop working. Send new invites to people who should come back. See Invite a team member.
• Your projects and conversations on this computer aren’t removed.
• To remove a single device instead, see Rename or disconnect your devices.

If something goes wrong

Your other devices can’t connect

If Enjoy can’t find the security key that lets your devices connect, a warning appears on your account button. Open your account to see Your other devices can’t connect, then select Reset remote access… there. See Fix the remote access warning.

Reset failed.

The reset didn’t finish. Select Reset and remove all devices again. If it keeps failing, see Contact support.